Financial Supply Chain Management, SAP’s tool to gain financial control over the order to cash process. It’s all about being informed and being in control.
- Be in control of the potential risk of customers defaulting on their payments through credit management.
- Be in control of the outstanding invoices by using collection management.
- Be in in control of your customer’s grievances by using dispute management.
FSCM offers companies the opportunity of gaining financial control over the order to cash process and potentially create a quality cycle to improve customer satisfaction by having a process to manage your customer’s feedback.